Privacy Policy

Effective Date: August 23, 2025

1. Introduction

At BroSolutionsEuropa OÜ (“we”, “our”, “us”), we are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy explains what personal data we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR).

2. Data We Collect

We collect the following types of data:

Information you provide through our contact forms (e.g., name, email, company, project details).
Data collected automatically through cookies and tracking technologies.
Analytical data from Google Analytics.
CRM and lead management data collected via HubSpot.

3. How We Use Your Data

We process your personal data for the following purposes:

To respond to your inquiries.
To provide our services and improve user experience.
To analyze website performance and visitor behavior.
To manage leads and customer relationships via HubSpot.

4. Legal Basis Under GDPR

We process your personal data under the following legal bases:

Your consent (Article 6(1)(a) GDPR) for analytics and cookies.
Performance of a contract or pre-contractual steps (Article 6(1)(b) GDPR).
Our legitimate interests in improving our website and services (Article 6(1)(f) GDPR).

5. Third-Party Services

We use the following third-party services:

Google Analytics: For website traffic and performance analytics. Data may be stored on servers located in the EU or the USA.
HubSpot: For CRM, lead generation, and email communication. Data may be transferred outside the EU under Standard Contractual Clauses (SCCs).

6. Cookies and Tracking

We use cookies and similar technologies to improve your browsing experience. You can manage or revoke your consent at any time through our cookie consent tool.

7. Data Retention

We retain your data only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.

8. Your Rights Under GDPR

You have the following rights regarding your personal data:

Right to access and obtain a copy of your data.
Right to rectify inaccurate or incomplete data.
Right to erase your data (“right to be forgotten”).
Right to restrict processing.
Right to data portability.
Right to object to certain processing activities.
Right to withdraw consent at any time.

9. Data Security

We take appropriate technical and organizational measures to protect your data. Our servers are hosted by Hetzner (Germany), ensuring GDPR compliance and high security standards.

10. International Transfers

Where personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, you can contact us at:

BroSolutionsEuropa OÜ
Email: contact@brosolutions.net
Address: Tallinn, Estonia

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page.